General

Registering & My Account

• What if I forgot my password?
• Changing Email Preferences
• Why should I become a registered user of vineyard vines?
• Do I have to create an account before I place an order?

Payment Options, Gift Cards & Discounts

• About vineyard vines Gift Cards
• Teacher Discounts - Applies to US addresses/customers only
• Does vineyard vines charge sales tax?
• What forms of payment does vineyardvines.com accept?

Items, Sizes & Care

• Stickers
• Where is my closest vineyard vines store? What stores in my area carry vineyard vines?
• If a certain items is out of stock, when will it come back in stock?

Returns & Exchanges

• How do I return or exchange my order? (U.S. only)
• Return Policy
• Exchange Policy

Shipping

• How much will it cost to ship my order?
• How can I track my order?
• When will my order be delivered?
• Where does vineyard vines ship?
• Why are my purchases being sent to me in multiple shipments?

Privacy & Security

• Data Retention
• Privacy Policy